Hi to all
Can anyone advise me on the best wayto get a software update done on my C-Max? I have the fairly well-known problem whereby the RDS clock on the standard Ford cd/radio randomly resets the time and date whenever the key is put in the ignition. Not a huge problem, I know, but annoying all the same.
A bit of research suggests that the instrument cluster requires a software update, so I contacted Ford, who were useless (you'll have to speak to your dealer); 2 local Ford main dealers I've contacted apparently know nothing about this, despite me quoting the 2 Ford TSB's on this problem. My local garage has told me that any updates will have to be carried out by a Ford dealer as only they have the specialise diagnostic equipment.
Has anyone encountered this particular problem? If so, how did you solve it?
Any advice gratefully received
Can anyone advise me on the best wayto get a software update done on my C-Max? I have the fairly well-known problem whereby the RDS clock on the standard Ford cd/radio randomly resets the time and date whenever the key is put in the ignition. Not a huge problem, I know, but annoying all the same.
A bit of research suggests that the instrument cluster requires a software update, so I contacted Ford, who were useless (you'll have to speak to your dealer); 2 local Ford main dealers I've contacted apparently know nothing about this, despite me quoting the 2 Ford TSB's on this problem. My local garage has told me that any updates will have to be carried out by a Ford dealer as only they have the specialise diagnostic equipment.
Has anyone encountered this particular problem? If so, how did you solve it?
Any advice gratefully received
