If your insurance company can get to the internet point them in the direction of this thread also BMW customer services in UK & Germany and also Trading Standards in Lincoln.kiratom said:I have had real bad experience with Brooklands auto body center in Lincoln.
Unfortunitly i was invloved in a car accident, in May 2010 through no fault of my own, a car crashed into the back of me at a junction.
My insurance agreed for my car to be reapired and the next day Brooklands picked it up.
I then rang my insurance and they set the story straight bascially saying get my customers car sorted!
another 2 weeks have gone by and i finally got my car back, bumper is fixed but the roof is still not done, i now have to take this to court along with my insurance on my side.
They claim they are BMW approved doubt it very much i wouldnt take any vehicle there ever again. ABSOLUTLY DISGUSTING im apalled and i hope people with a simular experience will comment. How they get work i do not know.