Join Date: Nov 2010
Location: South Yorkshire
On November 1 I purchased a C-Max Titanium 1.8 TDCi with Sport Pack and 18in wheels aged 18 months with 17k on the clock. The vehicle I traded in was giving me 56mpg over a period of 5 years and a total mileage of 60k. Bought new car from a main dealer and when I asked what mpg I could expect to get from the C-Max I was told it was very comparable. Am only getting 36 mpg and when I queried it at the dealers Service Department I was told that for the 1.8 diesel the mileage I was getting was appropriate. The way I am feeling at the moment is that I was very badly conned/lied to when first examining the car. How are we as a buying pulic expected to trust the people engaged that help to sell the Ford product to us when making our decision and not receiving a truthful answer? Not too much to ask surely? At the moment I feel I was suckered into buying a car that if I had been told the correct mpg I wouldn't have just walked away from I would have broken all Olympic records for speed of exit. As I say a very upset customer that has been driving Fords since my first car which was a Mk 1 Cortina. If no answer to problem will sell the car and find an honest dealer (is this possible), and take a hit on the loss incurred. Very upset customer.
Please can anyone tell me what the figures they are getting are? Otherwise I am extremely happy with the car but not, of course, the mpg.