Don't talk to me about Ford ! [img]smileys/smiley35.gif[/img]Bought the spring kit from there two weeks ago and booked it in for fitting tues 26th april. The Rapid fit centre where I booked it said at would probably take a couple of hours. Anyway, i get down there on the day and they direct me to the 'service dept' who don't seem to know anything about the car coming in. This is 8.30am and I tell them I'd like it back by 2pm for work when they ask. At 11am the guy rings me....'your car has just gone into the service bay, the technician has asked me to advise you that its four hours labour and will cost £384!' [img]smileys/smiley3.gif[/img]Anyway, I'm not being taken for a mug and promptly picked the car up and spoke to a friend who worksin parts. He was astounded and reckoned they didn't want to do the job by the sounds of it as they were busy! Anyway took it to ProTyre who I have used for years and years. Two hours labour, £120 plus VAT and tracking.... can't say fairer than that! ...Also get a free re-track in two weeks once the car has been driven around and 'settled in'.As for Ford, they've been recentley ringing me to sign up to there service plan for £13 a month Direct debit for servicing and MOT, which I'm awaiting paperwork for. NowI haveemailed them and told to get stuffed! - the car won't be going there for servicing, it'll go to a company that appreciates the business as far as I'm concerned.
Edited by: -Ben-
2008 C-Max 1.8 TDCI zetec
Oi Ford, Â£384 labour for fitting springs? your havin a laugh!!!!!