I agree with olliesgrandad, it would have been nice for you to have given more details of the cause, like everyone on here were very sorry to hear of your problem, but to slate all ford cars and all c-max's especially is a little unfair, nothing is perfect in life and things do go wrong (if you had a basket of apples and there was one bad one would you throw the lot away???) if you feel upset & hard done by go visit various forums for audi,bmw,etc etc and have a read of there forums and you will see that problems happen to all cars i've read on forums people saying they will never buy a bmw again or audi, volkswagon etc and there cars are so called premium brands. As for ford dealers again there are good and bad. as well as my c-max i have a MGZR160 within 2 months of owning it the head gasket went but i didn't slate all rover & mg's i stripped it down repaired it not had a problem since and i love use it every day for work.
56reg Focus c-max 2.0 tdci ghia
Tango metallic sony 6 disc player front & rear parking sensors,privacy glass,climate control